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Frequently Asked Questions

1. How does the doctor keep up-to-date on all of the current techniques and materials?

Dr. Feurstein takes many continuing education courses during the year and subscribes to the latest dental journals to keep tabs on research and the latest developments in dentistry. As a team and as individuals, our office makes it our responsibility to be familiar with the latest techniques and materials available.

2. Do you accept referrals?

We are happy to accept referrals and recommendations from our patients to their family and friends. Your referrals are our best compliments!

3. What do I do if I have an dental emergency when the office is closed?

In case of a dental emergency, please call our office at (914) 666-4424 and we will see you as soon as possible. If the office is closed, you will be instructed to call (800) 627-6624 and give the page operator the pin # 60392. Leave a message with your name, nature of the emergency and your phone number. Dr. Feurstein will return your call as soon as possible. You will either be seen in the office or be given helpful information, depending on the nature of the problem. If the office is closed for vacation, you will be instructed to call a covering office.

4. What different payment options do you provide?

We accept cash, personal checks and all major credit cards such as Visa, MasterCard and Discover. If we participate with your insurance plan your co-pay is due at the time of your visit. You may be eligible for private financing through Care Credit or the Citi Health Card. Depending on the length of the payment plan, this can be interest free.

5. How can I ask the Doctor questions directly?

We encourage our patients to have open, direct communication with Dr. Feurstein. He is available daily to answer your questions either on the phone or via e-mail.

6. How can I safely whiten my teeth?

If you are a candidate for teeth whitening, there are a number of procedures available to help brighten your smile, from at-home whitening products to in-office supervised treatments. Dr. Feurstein can help evaluate the potential for whitening your teeth, based on their current color and the causes of any discoloration. Once you have decided on the method appropriate for your objectives, you will spend anywhere from a single office visit to a few nights at home to a combination of both office and home treatments.

7. I do not like dental drills. Are there any other options?

Depending on the type of cavity or preexisting filling that needs to be replaced, the Waterlase laser can be used to prepare your teeth without the noise, heat and vibration of a drill. Laser energized water droplets gently “wash” away dental decay leaving the tooth stronger and more intact.There is less discomfort and dental anesthesia is not needed. Click here to visit Biolase’s site.

8. My gums bleed during or after I brush or floss. Is this something to be concerned about?

It is certainly not desirable to have bleeding gums during or following brushing or flossing and the reason for the bleeding should be looked into. Bleeding gums can commonly be caused by any of the following: improper, rough, ‘scrubbing’ instead of gentle, proper motions; using a hard-bristled tooth brush instead of a soft one; an improper flossing technique; plaque and/or tartar build-up below the gum line causing gum inflammation (a sign of gingivitis or more severe periodontal disease). If this problem persists despite correct brushing and flossing methods, contact our office for an evaluation.

9. I have a temporary crown in my mouth. What happens if it comes off or breaks?

If your temporary crown comes off or breaks (even if you have no discomfort), carefully wrap up the piece(s), place it into a protective container, and call our office. Dr. Feurstein will re-apply it as soon as possible. If the office is closed, page Dr. Feurstein as in #3 above. Under NO circumstances should you attempt to re-glue any broken temporary crown pieces back together.

10. Crowns, veneers, onlays, inlays and partials…where can I learn more about these procedures?

Our Web site is designed to help you learn all you need to about the various restorative and cosmetic techniques we offer.If you want additional information please visit the ADA website .

11. I brush everyday, but my breath just is not fresh. Is there anything I can do?

Millions of people struggle with halitosis, or bad breath, despite daily teeth brushing. Here is a checklist of procedures that can eliminate the problem: brushing twice daily, daily flossing, and tongue cleaning; regular professional cleanings, and careful cleaning of any dentures or removable dental appliances. However, if your hygiene is meticulous and the problem persists, we can offer several solutions.

First, we can recommend a plastic tool called a tongue scraper that cleans away bacterial build-up on your tongue and significantly alleviates odor. We can prescribe a special rinse or toothpaste designed to actually break the odor-causing sulfur bonds that cause bad breath. Finally, we may suspect a systemic or internal problem such as a sinus infection or another underlying condition, in which case we may recommend a visit with your family physician or specialist to identify the cause.

12. Do I have to floss every day? Is it really that important?

A little regular and proper flossing goes a long way, and is truly critical for your overall oral health. It loosens food particles in tight spaces your toothbrush cannot reach; it gets rid of plaque build-up toothbrushes alone cannot remove; and it stimulates your gum tissues. This is necessary to avoid gum disease. So, just think of daily flossing as the finishing touch after brushing -insurance for your smile’s future.

13. My front teeth are not straight. I want them to look better and I don’t want to wear braces. What would you recommend?

Dr. Feurstein has a number of ways to improve the look of your front teeth without the use of braces. For slightly crooked or unevenly worn teeth, a bit of reshaping may be sufficient to give them a bright, attractive look. For teeth that are not straight and have large discolored fillings, porcelain veneers or crowns may be used. Clear almost invisible Invisalign retainers may be used in many cases to straighten teeth. In more complicated cases, however, it might still be best to see an orthodontist for a consult. We would be happy to talk with you further about the option that best suits your individual situation. Click here to visit Invisalign’s site.

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